Privacy Policy

Last updated: May 29, 2026

Website: https://navsimacademy.com

Company/Brand: NavSim Academy
Contact: support@navsimacademy.com

NavSim Academy respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Our Basic Privacy Commitment

We do not sell your personal information.

We do not resell contact information.

We do not collect email addresses from general website visitors unless you voluntarily provide one, such as by contacting us for support or making a purchase through a payment provider.

We collect as little personal information as reasonably possible. The FTC’s business guidance recommends knowing what personal information a business has, keeping only what is needed, protecting it, and disposing of what is no longer needed.

2. Information We May Collect

Depending on how you use the website or purchase the radar simulator, we may collect or receive the following types of information:

Information You Voluntarily Provide

You may choose to provide information when you:

  • Contact us for support.
  • Ask a question.
  • Request help with installation.
  • Submit information related to a refund request.
  • Communicate with us by email or another contact method.

This information may include your name, email address, order information, computer/operating system details, and whatever you choose to include in your message.

Purchase Information

If you purchase the radar simulator, the transaction may be handled by a third-party payment provider or ecommerce platform. We may receive limited information needed to fulfill the order, provide support, manage license keys, or process refunds.

We do not directly store your full credit card number or payment card details.

Technical and Website Information

Like most websites, our website hosting provider, security tools, analytics tools, or server logs may automatically collect limited technical information, such as:

  • IP address.
  • Browser type.
  • Device type.
  • Operating system.
  • Pages visited.
  • Date and time of visit.
  • Referring website.
  • General usage and diagnostic information.

This information is used to operate, secure, improve, and troubleshoot the website.

3. Cookies and Analytics

Our website may use cookies or similar technologies for basic website functionality, security, analytics, or performance.

Cookies can be considered personal data in some jurisdictions when they are used to identify or track users, so websites should be transparent about their use.

We may use cookies to:

  • Keep the website functioning properly.
  • Understand general website traffic.
  • Improve the website.
  • Help protect against fraud, spam, or abuse.

If we use analytics or advertising tools in the future, those tools may set their own cookies or collect usage data according to their own privacy policies.

You can usually control cookies through your browser settings.

4. How We Use Information

We may use information to:

  • Operate and maintain the website.
  • Deliver the software or download access.
  • Provide customer support.
  • Respond to questions.
  • Process refunds.
  • Verify purchases or license status.
  • Improve the radar simulator, website, documentation, and training materials.
  • Detect fraud, abuse, technical problems, or security issues.
  • Comply with legal, tax, accounting, or business obligations.

5. How We Share Information

We do not sell personal information.

We may share limited information only when needed with service providers that help us operate the business, such as:

  • Payment processors.
  • Ecommerce or licensing platforms.
  • Website hosting providers.
  • Email or support tools.
  • Analytics or security providers.
  • Tax, accounting, legal, or compliance providers.

These providers may process information as needed to provide their services.

We may also disclose information if required by law, legal process, court order, government request, or to protect our rights, customers, website, software, or business.

6. Email Communications

We do not collect email addresses from general website visitors unless you voluntarily provide one.

If you contact us, we may reply to you using the email address you provided. If you purchase the product, you may receive transactional emails related to your order, download, license, receipt, support, or refund.

We do not sell or resell email addresses.

7. Payment Information

Payments may be processed by a third-party payment provider. We do not directly collect or store full credit card numbers.

Your payment provider may collect payment details, billing information, tax information, fraud-prevention information, or other data needed to process the transaction. Their handling of that information is governed by their own privacy policy.

8. Software License and Activation Data

If the radar simulator uses license keys, activation, update checks, or download verification, we may process limited information needed to verify that the software is properly licensed. This may include order details, license key status, activation status, and technical information needed to prevent abuse or troubleshoot licensing problems.

9. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including support, refunds, business records, tax/accounting requirements, security, and legal obligations.

Support emails and order-related records may be retained for a reasonable business period.

10. Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no website, software system, email system, or internet transmission is completely secure.

You should avoid sending sensitive information by email unless necessary.

11. Children’s Privacy

Our website and radar simulator are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can delete it where appropriate.

12. Your Choices

You may contact us to:

  • Ask what personal information we have about you.
  • Request correction of information you provided.
  • Request deletion of information where legally and practically possible.
  • Ask privacy-related questions.

Some information may need to be retained for legal, tax, accounting, fraud-prevention, support, or transaction-record purposes.

13. California, EU, UK, and Other Privacy Rights

Depending on where you live, privacy laws may give you additional rights regarding your personal information. For example, California privacy laws give certain consumers rights related to personal information collected by businesses.

If you believe these rights apply to you, contact us at the email address below. We will make reasonable efforts to respond as required by applicable law.

14. Links to Other Websites

Our website or training materials may link to third-party websites, services, videos, payment providers, or download platforms. We are not responsible for the privacy practices of those third parties.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date above.

16. Contact

Privacy questions may be sent to:

NavSim Academy
Email: support@navsimacademy.com
Website: https://navsimacademy.com