Website: https://navsimacademy.com

Company/Brand: Nav Sim Academy
Contact: support@navsimacademy.com

We stand behind the Nav Sim Academy radar simulator and want customers to be satisfied with their purchase.

1. 14-Day Money-Back Guarantee

We offer a 14-day full money-back guarantee on purchases of the radar simulator.

If you are not satisfied with the product for any reason, contact us within 14 days of your purchase date and request a refund.

2. How to Request a Refund

To request a refund, email us at:

[Insert support email address]

Please include:

• Your name.
• The email address used for the purchase.
• Your order number, if available.
• The date of purchase.
• A brief description of the issue, if you are willing to provide one.

You do not need to provide a long explanation. We may ask basic questions to locate your order or to help solve a technical issue, but the 14-day guarantee remains available during the refund period.

3. Refund Amount

Approved refund requests made within 14 days will receive a full refund of the purchase price paid for the radar simulator.

Depending on your payment provider, taxes, currency conversion charges, bank fees, or payment processing details may be handled according to the payment provider’s rules.

4. Timing of Refunds

Once a refund is approved and processed, the time it takes to appear in your account depends on your payment provider, bank, credit card company, or ecommerce platform.

We will process approved refunds promptly, but we do not control the exact timing of bank or card network posting.

5. License Deactivation After Refund

If you receive a refund, your license to use the radar simulator ends. You agree to stop using the software and uninstall it from your computer.

Any license key, download access, update access, or support access may be disabled after the refund is issued.

6. Technical Problems

If you have trouble installing or running the radar simulator, please contact us. We will make reasonable efforts to help you get it working.

If we cannot resolve the issue, or if you simply decide the product is not right for you, you may request a refund within 14 days of purchase.

7. Abuse of Refund Policy

We reserve the right to deny refund requests that appear fraudulent, abusive, or inconsistent with the purpose of the guarantee, such as repeated purchases and refunds, unauthorized redistribution, chargeback abuse, or attempts to continue using the software after a refund.

This does not affect legitimate refund requests made within the 14-day guarantee period.

8. Products Covered

This Refund Policy applies to purchases of the Nav Sim Academy radar simulator unless a different written policy is provided at the time of purchase.

If we later sell separate products, courses, upgrades, subscriptions, consulting, live training, or physical goods, those items may have different refund terms.

9. Contact

Refund requests and questions may be sent to:

Nav Sim Academy
Email: support@navsimacademy.com
Website: https://navsimacademy.com